Product Designer (F/M/X)

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Working within the Feeback Management Product Team, you will play a key role in designing seamless user experiences that empower brands across 8,000 sales channels to leverage consumer feedback effectively. Key ResponsibilitiesUX/UI Design - Craft intuitive and engaging B2B user interfaces for review collection and management, ensuring consistency with Skeepers' brand identity. - Develop seamless user journeys, optimizing ease of use and engagement for brands leveraging customer reviews. User Research & Analysis - Lead the product design process from discovery to final testing. - Conduct research, persona analysis, and usability studies to understand customer needs, pain points, and behaviors. - Translate insights into data-driven design decisions that optimize the platform. Usability Testing & Iteration - Conduct usability testing, gather feedback, and continuously iterate on designs to improve user experience. - Ensure designs meet both business goals and customer expectations. Cross-Functional Collaboration - Work closely with Product Managers, Engineers, Data Analysts, and Customer Teams to align design strategy with business objectives. - Involve stakeholders in the discovery process to gather insights and validate design feasibility. Design System & Consistency - Collaborate with other Product Designers to maintain a consistent design system across Skeepers' product suite. - Share best practices and innovations to ensure a unified user experience. Innovation & AI Integration - Stay up to date with design trends, competitor benchmarks, and AI-driven innovations to enhance the B2B and B2C experience. - Work with data teams to leverage AI for personalized and impactful user experiences. Performance Tracking & Optimization - Define and monitor key performance indicators (KPIs) to measure design success. - Use data and insights to refine user journeys and prioritize design improvements with the product team. In order to give you more insights, here are the tools we are using : Figma, Miro, Jira, Productboard, Mixpanel

compétences

Requirements What are we looking for ? - 4\+ years of experience in UX/UI roles with a strong portfolio showcasing B2B and SaaS design work. - Expertise in Figma and design system development. - Strong understanding of user research, interaction design, and usability heuristics. - Experience working in cross-functional teams, collaborating with Product Managers and Engineers. - Familiarity with user-centered and data-driven design principles for both web and mobile applications. - Excellent communication, analytical, and problem-solving skills. - Ability to present structured, data-driven design rationales. - Experience with SaaS solutions is a plus. - Fluent in French and proficient in English.- Be part of a passionate and very efficient team that will allow you to quickly increase your skills. - Have the opportunity to play a strategic role within a dynamic structure on an innovative market.  - Have a perspective of internal evolution thanks to the structuring of the group on a national and international scale.  - Benefit from restaurant vouchers - Work in a hybrid way from home or in the office according to your work/life balance. - Participate in seminars and other events organised by the group. - Be part of a group that develops an entrepreneurial and intrapreneurially spirit: let your creativity and your desires speak for themselves!

entreprise

Skeepers is the European leader in shopper engagement solutions. We provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales, and customer retention. And we want to get real! Authenticity and trust are at the heart of our products as much as it defines our relationships with our community, our customers, our partners and our employees. What more? As specialists, we also want to provide innovation, efficiency, and accompaniment. We deliver powerful shopper engagement experiences through unified and effective UGC solutions. At Skeepers, we strive to provide an inclusive environment that fosters empowerment and fulfilment.

conditions de travail

- Be part of a passionate and very efficient team that will allow you to quickly increase your skills. - Have the opportunity to play a strategic role within a dynamic structure on an innovative market.  - Have a perspective of internal evolution thanks to the structuring of the group on a national and international scale.  - Benefit from restaurant vouchers - Work in a hybrid way from home or in the office according to your work/life balance. - Participate in seminars and other events organised by the group. - Be part of a group that develops an entrepreneurial and intrapreneurially spirit: let your creativity and your desires speak for themselves!

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